6.18.2010

Consumer Reports Confirms that Walmart Sucks

Best places to shop for everything - Yahoo! Finance: "Last year shoppers spent $405 billion at Walmart, the world’s largest retailer. But according to a new study by the Consumer Reports National Research Center, they might be better off if they switch stores."

Where Walmart sucks, CostCo shines. It was the only store in the survey (which included Walmart, CostCo, JCPenney, Sears, Dillard's and Meijer among others) that was judged a much better than average value.

What did Walmart win in? Longest lines. Walmart also scored "well" for crappy customer service. Almost 75% of shoppers at Walmart reported at least one problem and half had two or more complaints about the stores or their staff.

So let's see if we've got this right. Walmart's prices aren't better, their service is horrid, they have long lines and they have a long, long history of employee exploitation, manipulation and discrimination.

And people continue to shop there why? Exactly.
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